Customer support that reaches your project team
Submit a support request online. It is logged as a ticket and, if you have an active project with us, it becomes a task on your project manager’s board so the right person handles it.
Existing customers open a ticket from this page, by chat or by e-mail. Each ticket is linked to your company; when you have an active project it is turned into a project task assigned to your project manager, and you are informed when it is solved.
Choose how to reach us
Every channel creates the same tracked request.
Support form
The fastest way for detailed requests and attachments.
Chat assistant
Available on every page: it opens a ticket for you in a few questions.
Quick questions and follow-ups with our team.
Customer portal
Sign in to follow all your tickets and their status.
You submit
From the form, the chat assistant or e-mail.
Ticket created
Linked to your company with a reference number.
Task for your project
Added to your project and assigned to the project manager.
Assigned to the expert
The project manager hands it to the right team member.
Solved and closed
Closing the task closes your ticket and notifies you.
New project instead of support?
Book a consultation and we will plan it with you.