Platforms we build, delivered with the services that make them work
Alongside client projects, I Solutions Technology builds its own platforms for recurring business needs: customer conversations across channels, outpatient clinic operations and online learning. Each product is delivered through the same services we use on every project, and products that are still pre-release are offered through early access.
Our products are packaged platforms that cover a defined scope out of the box, so you start from working software instead of a blank specification. They are not sold as boxes: every deployment includes configuration, data migration, training and a support plan, and pre-release products are offered as early access with the scope agreed in writing.
OmniChannel365
One Odoo inbox for WhatsApp, Messenger, Instagram and website chat, connected to CRM, quotations and invoices.
Learn moreOmniClinic365
Outpatient clinic platform on Odoo: booking, reception queues, encounters, e-prescriptions, billing and audit trail.
Learn moreEduPulse LMS
Multi-institution learning platform for courses, assessments, certificates and paid enrollments, on web and mobile.
Learn moreHow our products relate to our services
A product gives you a tested starting point: data models, workflows, roles and reports that already exist and have been built for a specific type of operation. Services turn that starting point into a working system in your organization. Business and gap analysis shows what the product covers and what it does not, system configuration adapts it to your branches, teams and documents, data migration brings in your existing records, and training prepares administrators and end users before go-live.
Two of our products, OmniChannel365 and OmniClinic365, are built as Odoo modules and extend standard Odoo apps such as Contacts, CRM, Sales, Invoicing and Accounting. That means they can sit inside an Odoo system you already run, or become the first step of a wider Odoo rollout. EduPulse LMS is a standalone web and mobile platform that we integrate with other systems where needed. When a requirement falls outside a product's scope, it is handled as workflow customization or custom module development under a documented change request.
What comes with every product
The product is one part of the delivery. These services come with it, scoped to your organization.
Fit and gap analysis
We map your processes against what the product already does and list every gap before any commitment.
Configuration
Companies, branches, teams, roles, access rights, document templates and languages set up for your operation.
Data migration
Contacts, patients, products, services or course content imported from your current files or systems and checked.
Role-based training
Separate sessions for administrators and for daily users such as agents, receptionists or instructors.
Hosting options
Cloud hosting, VPS or AWS servers with SSL, backups and server maintenance, or installation on your own infrastructure.
Support plans
Monthly support plans, remote support hours, on-site visits and emergency support after go-live.
How early access works
Products that have not reached general release are offered through early access. The process is governed by the same artefacts we use on client projects.
Discovery session
We walk through the product's current scope and your operation, and agree whether early access makes sense.
Written scope
Requirements are recorded in a register and the approved scope states what is included, what is not, and known limitations.
Pilot environment
A dedicated environment is configured with your structure and a sample of your data for user acceptance testing.
Training and go-live
Users are trained by role, sessions are tracked, and go-live follows customer sign-off.
Feedback and support
Issues and requests are logged; changes beyond scope go through change requests, and a support plan takes over.
What to expect from early access
We are explicit about what early access means so there are no surprises later.
- Working software with a documented scope, not a mock-up
- A written list of known limitations before you commit
- Direct contact with the team that builds the product
- Your feedback considered in the product roadmap, without guaranteed delivery dates
- Some integrations may depend on third-party approvals, such as messaging platforms
- Customization outside the product handled through change requests
Product or custom build?
If most of your process matches what a product already does, starting from the product is usually faster and lower risk than building from zero, because the core workflows, roles and reports already exist and are tested. If your process is unusual or the product covers only a small part of it, a custom solution or a standard Odoo implementation may fit better. The fit and gap analysis is where we make that recommendation, and we will tell you if a product is not the right choice.
Frequently asked questions
Are your products sold separately from implementation services?
No. Each product is delivered with configuration, training and a support plan scoped to your organization. The product reduces how much has to be built, but a working rollout still needs analysis, setup and user preparation.
What does early access mean in practice?
It means the product works and has a defined scope, but has not reached general release. We share the current scope and known limitations in writing, run a pilot with you, and agree what is in and out of scope before go-live.
Do the Odoo-based products work on Odoo Community?
OmniChannel365 and OmniClinic365 are built for Odoo 19 and their functional modules install on both Community and Enterprise. Some extras, such as Enterprise-only views or Marketing Automation steps, install automatically only when Enterprise is present.
Can a product be customized for our needs?
Yes, within reason. Configuration covers most differences between organizations. Larger changes are handled as workflow customization or custom module development through a documented change request, so the scope and impact are clear before work starts.
How do we request access to a product?
Book a consultation and tell us which product interests you and how your operation runs today. We will walk you through the current scope and recommend whether early access, a standard implementation or a custom build fits best.
Not sure which product fits?
Book a consultation and we will compare your process with each product's current scope before you commit to anything.